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inContact


inContact is the world's number one provider of cloud-based contact center solutions, offering robust call routing software and a full line of workforce optimization tools to increase the efficiency of contact center agents-all in the cloud. Plus, inContact is the only company that has paired a software offering with telecommunications network connectivity.

Voice

  • Local Voice
  • Toll Free

 

Cloud

  • Integrated (SIP Handoff)
  • Integrated (Analog Handoff)
  • Voip
  • Hosted Voice
  • Call Center ACD

Conferencing

  • Meet Me
  • Reservationless
  • Reservation based