Managed services is the practice of outsourcing day-to-day management responsibilities as a strategic method for improving operations and cutting expenses.
Many Managed Services models are very comprehensive in scope and pricing and are easily tracked and billed. Charging for support on a per device basis, hourly rates (and nickle-and-diming) of support are ways of the past.
The unique element of certain MSP models is that companies can have certain pieces of hardware or software systems supported by a full team of engineers for a flat monthly fee or the same model can be used to support their entire IT environment.
With the ever-changing IT trends and technologies, Managed Service options are becoming more and more appealing. Companies can streamline their IT budgets and count on a flat cost for their IT support regardless of unexpected changes in their IT. The nature of Managed Service agreements lends itself to a more proactive and efficient way of support because high efficiency and happy customers are essential to a successful MSP.
If you would like to learn more about how Managed Services can help your business, contact us TODAY and we will connect you with one of our trusted services companies in North America.